1. Support

• Dedicated / VPS Billing 7 Articles
  • I have paid a guarantee for a dedicated server. What happens to this amount if I cancel?
  • I didn’t renew my Dedicated Server on time and Renewal is disabled on myTophost. What can I do?
  • What do I pay when purchasing a Dedicated Server?
  • What are first payment credits on Dedicated Servers?
  • In how many days can I have a dedicated server available?
• Dedicated / VPS Management 39 Articles
  • Can I change any setting in php.ini?
  • I have Dedicated Server with Plesk, I enabled Firewall and I can’t connect to filezilla. It gives me the following error message :: failed to retrieve directory listing
  • If I want to change the operating system on my dedicated server what will I need to do?
  • How can I install a firewall on my server?
  • How can I install Antivirus (ClamScan) on my Server?

What is a snapshot of my VPS?

A snapshot is an instant, one-to-one copy of your VPS’s exact state at the moment it’s taken — including all files, the...

How can I protect against brute-force attacks which target my VPS?

Brute-force attacks are a common type of cyberattack, where malicious bots scan the internet and try to gain access to servers...

Does my VPS have DDoS protection?

Your VPS includes built-in DDoS protection (Distributed Denial of Service), which automatically activates when suspicious or excessive traffic is detected. This protection...

Troubleshooting common VPS issues

If you are experiencing an issue with your VPS, there is specific information we will need in order to assist you...

How to stop abuse which originates from your VPS

Abuse originating from a VPS can take many different forms, depending on the operating system, software, or the type of...