Customer Support

  1. Support
  2. What is the redemption period of a domain?
  1. Home
  2. Pre-sales questions
  3. Domains
  4. What is the redemption period of a domain?
  1. Home
  2. General
  3. What is the redemption period of a domain?
  1. Home
  2. Registration / Renewal
  3. What is the redemption period of a domain?

What is the redemption period of a domain?

The Redemption Period is a time frame that follows the expiration of a domain, during which the domain owner can restore it, even if it was not renewed on time.

During this period, the domain is inactive. Its services (website, email, etc.) do not function, and it cannot be transferred or renewed through the standard renewal process.


When does a domain enter the Redemption Period?

A domain enters the redemption period when:

  • It has expired
  • It was not renewed within the standard renewal grace period
  • It was not renewed during the quarantine/grace period offered for certain TLDs
  • It has been deleted from the registry, but has not yet been released

At this stage, the domain is still “reserved” for its previous owner, but a special restoration process is required to recover it.


What applies to the duration of the Redemption Period?

The duration of the redemption period is not the same for all domain extensions (TLDs).

Important things to know:

  • The duration varies depending on the domain extension (e.g. .gr, .com, .net, etc.)
  • For some extensions, the redemption period is clearly defined, while for others:
    • It is not clearly specified
    • It may vary from case to case
  • Registries do not always provide clear or consistent information about the exact time limits

For this reason, it is not always possible to accurately predict whether a domain is still in the redemption period or how long it will remain there.


How can you restore a domain in the Redemption Period?

Restoring a domain that is in the redemption period:

  • Is not automatic
  • Cannot be done through the control panel
  • Requires manual review and handling through the provider

In most cases:

  • An additional restoration cost applies (redemption fee)
  • Restoration is not guaranteed if the domain is close to final deletion

What should you do if your domain is in the Redemption Period?

If you suspect or know that your domain has entered the redemption period:

  1. Contact Support immediately
  2. Provide the domain name and its extension
  3. The support team will:
    • Check whether the domain is still in the redemption period
    • Inform you if it can be restored to normal status
    • Guide you through the cost and next steps

Immediate contact is crucial, as the longer you wait, the higher the risk that the domain will be permanently deleted and become available for registration by third parties.

If restoration from the redemption period is possible, the domain is renewed for one year from its previous expiration date. Therefore, the total restoration cost consists of the redemption fee plus the renewal cost, plus VAT. Please contact us for the exact cost, which varies depending on your domain extension.


You haven't found what you are looking for?

Contact our experts, they will be happy to help!

Contact us