I can’t access the Plesk Control Panel

In the event that you visit https://www.mydomain.com:8443 or https://servername.grserver.gr:8443 and the page does not load, this may be due to the following reasons:

– Have a firewall enabled and blocking port 8443. Check your firewall settings or check with your network administrator if incoming and outgoing traffic is allowed through port 8443.
– Do not accept the certificate. Check if you accept the SSL security certificate and proceed to add an exception.
– Having a problem with the IP. Make sure you can view your site or access your other services such as FTP or email.

In case you do not have access to the above services, send us your IP to the technical support department so that we can examine if it is blocked by the firewall of our server and why.