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  4. Management Services (VPS / Dedicated Server)
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  2. Pre-sales questions
  3. Management Services (VPS / Dedicated Server)

Management Services (VPS / Dedicated Server)

VPS

Top.Host’s VPS packages offer you a powerful, flexible, and fully manageable hosting environment — ideal for professional websites, applications, e‑shops, and other demanding projects. Below, you’ll find a detailed overview of the core features, capabilities, and options included with each plan.


Core Features & Functionality

  • Full root access: Complete control of your server with the ability to install any application.
  • Operating system options: CentOS, Ubuntu, AlmaLinux, Debian, or Windows Server.
  • Optional control panel installation: Support for Plesk, cPanel, or DirectAdmin (at additional cost).
  • Cloud technology with KVM virtualization: Isolated environment and stable performance.
  • Uptime guarantee: Thanks to automatic failover and highly reliable infrastructure.
  • Firewall and Rescue mode: Built-in tools for security and recovery.
  • Daily automated backups: From plan S and above (not available in XS Sandbox).

VPS Access & Management

  • Control panel access: Easily manage your server, upgrade, reboot, reinstall OS, and more.
  • Console access: Direct access to your server via the console inside the control panel.
  • View statistics: Monitor CPU, RAM, disk usage, OS, IP address, etc.

Security & Backups

  • Automated daily backups: Quickly and reliably restore your server to a previous state.
  • Snapshots: Manually create and restore snapshots whenever needed.
  • Firewall management: Easily configure security rules to meet your needs.
  • Rescue mode: Access a temporary environment for troubleshooting or recovery.

Scalability & Configuration

  • Upgrade without downtime: Instantly switch to another plan without interruption.
  • OS reinstallation: Reinstall your operating system from the panel anytime.
  • Resource & log management: Access technical data and performance stats for your server.

Optional One-time Managed Services

If you wish, our support team can manage your VPS for you through tailored services:

  • Installation & configuration of control panel (Plesk, cPanel, DirectAdmin)
  • Firewall activation (e.g. CSF), anti-spam, Imunify360 installation
  • System maintenance & updates (OS, PHP, MySQL, web server)
  • CMS or application installation (WordPress, WooCommerce, Magento)
  • Security and hardening (SSH hardening, cron jobs, SSH keys)

For special requirements, feel free to contact our support team for custom solutions.


Dedicated Hosting

Dedicated Hosting gives you exclusive access to a physical server — ideal for high-performance websites, applications, or organizations that demand performance, security, and flexibility. The service is provided from Top.Host’s Greek data center (GR-IX) includes a wide range of technical capabilities and management solutions.


Main Features

  • 100% dedicated use of a physical server
  • High-performance Intel Xeon processors
  • Up to 64GB RAM and NVMe SSD or SATA HDD options
  • Full root / administrator access for total control
  • Choice of Linux or Windows operating system
  • IPv4 and IPv6 support + additional IPs upon request

Through the control panel, you can access the BIOS/IPMI console, OS reinstallation, reboot, and full server management.


Support & Management Services

If you need additional support, we offer the following Management solutions:

1. Monitoring Packs

We offer 3 Monitoring Packs that include:

  • Monitoring of server services
  • Automated email alerts
  • Hardware replacement
  • Network troubleshooting & DDOS protection
  • Automated security updates & OS patches
  • Diagnostic checks via the RequestCheck service

Activation: You can add monitoring during checkout or enable it by contacting support. Learn more here.


2. One-time Managed Services

Applies to individual technical support requests, after the server has been activated.

Activation: Submit a request, and support is provided per case, with a one-time fee.


3. Personal Managed Services

This is a flexible, personalized management service tailored to your needs. Ideal if you require continuous technical support, proactive security actions, or ongoing maintenance.

Activation: Requires communication with the support team. Provided with a monthly subscription.

For more details, feel free to contact our Sales Department.


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